FAQ

Charging Session

What can I do if the charging station is not working?

How can I change my contract information?

How can I view my invoice? How can I see the status of an invoice?

How can I change my credit card information?

Telephone:: 0120-769-366 (Japanese)

Our service team is available at the following times:: Monday to Friday 8am - 8pm; Saturday to Sunday (including holidays) 8am - 8pm

* The cost of the call depends on the country and network you're calling from.