1. Choose a tarif that best fits your driving habits and needs. If you already have login details for Mercedes me, please use them. Otherwise, please create a new account.
2. Enter a bit of information about you and your vehicle. This information is mainly collected to create your account and to ensure that you receive offers that fit your vehicle.
3. Choose your preferred method of payment.
4. Order your charging card or, if you already have one, enter the number of your card. You can choose to activate your contract right away or set a specific date for activation. You will receive a full overview of your contract. If everything is correct, simply click confirm.
After you’ve activated your card, the service is available to you right away. With our app, you have access to our charging network.
You can search for charging stations, check plug types and their availability, and even start the charging process. You can also view and update your account and billing information.
The map lets you find charge points – in our app and on the website. Filter by plug types, charging speed, and availability.
You can also display a route to your desired charging station and start navigating straight from the app.
Depending on the charging station, you can start the process in a variety of ways and enjoy maximum flexibility.
Charging card: Use your card to authenticate yourself at the charging station before starting the charging process.
All of your charging activities and your saved amount of CO2 are displayed in your transactions history.
The public charging infrastructure in Japan is growing steadily. All major highways are now equipped with fast charging stations. There’s also a growing number of stations in urban centres.
Your Mercedes me app shows which charge points have the right plug for your vehicle.
At AC stations, type-1 plugs are the most common, and DC stations have CHAdeMO plugs.
The duration of a charging process depends on various factors: the battery capacity and level, the vehicle’s maximum charging speed, and the charging station’s speed and capacity.
When you reach the charging station, you need to authenticate yourself with your charging card. Please check the procedure displayed on the charging station for details.